“Alexa, call for help” – emergency service for safer home

The OnStar Guardian platform is best known as an emergency service for people in cars. The new Alexa skill extends that service to people’s homes, adding house fires, medical calamities, and burglaries to the existing list of critical situations. OnStar members who enable the skill can say “Alexa, call for help” during an emergency to connect with the service without making a regular phone call. Read more

“Through our collaboration with Amazon, people can now have access to OnStar’s Emergency-Certified Advisors in a place where they spend so much of their time — their home. This is another great example of how we’re expanding the safety and security of OnStar beyond the vehicle to help more people, which demonstrates GM’s commitment to its growth strategy and innovating its software enabled services.”

in Pam Fletcher, Vice President, GM Global Innovation at General Motors

“We’re excited to work with General Motors to introduce the OnStar Guardian skill to customers. This hands-free Alexa skill makes it easy for customers to get help from OnStar’s Emergency-Certified Advisors when they need it. We hope this feature helps give families greater peace of mind throughout their day-to-day lives at home.”

in Beatrice Geoffrin, Director, Amazon Alexa at Amazon

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